"Due to the fast and uncomplicated assistance of Voith Paper, we could re-start production in record time after this scheduled downtime. The high flexibility of Voith Paper´s roll experts enabled us to get one of our suction press rolls completely serviced in this short time", stated Michael Hegemann, manager of technical operations in Stotzheim, Germany.

Voith tissue engineers worked through the day and night to seal the Yankee and to re-start production as soon as possible on Metsä Tissue´s PM 2. During the downtime, Metsä Tissue noticed some problems with the sealing of the Yankee cylinder.

Voith Paper and Metsä Tissue worked out an operation schedule to not only be able to seal the Yankee, but also to service the suction press roll in the Voith Service Center at the same time. The roll experts from Voith Paper were able to grind, balance and totally service the roll. During the service, they also noticed damage to the bearing housings and were able to replace them. The suction press roll was returned to the customer completely overhauled just two days later.

Re-installation of the serviced roll and the successful work on the Yankee allowed PM 2 to re-start production after only four days of downtime.

Metsä Tissue is one of Europe´s leading suppliers of tissue paper products to households and professional users. In twelve production units located all over Europe, Metsä employs some 3,200 people, doing a turnover of EUR 940 million. Metsä Tissue is part of the finnish Metsäliitto Group.