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Tuesday, 19 May 2020 08:09

James Cropper continues to operate and vows to protect staff and customers during coronavirus pandemic

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James Cropper, one of the world’s most innovative papermakers, remains operational and vows to protect its staff and customers, during the current Coronavirus pandemic.

The Kendal based, family business, is continuing to manufacture high-quality paper and highly advanced non-woven material products for a wide range of customers, including many in the packaging and medical industries.

In the light of the Coronavirus pandemic the business has adapted its operation processes in order to fulfil customer orders and field incoming enquiries, while also moving swiftly to protect its 600 employees and the wider community.

2018 02 27 091901Steve Adams, Managing Director, James Cropper Paper, says: “By adhering closely to government guidelines, the Kendal mill is operating with a number of new measures in place to protect the safety of our staff and the local community. 

“Anyone who can work at home is doing so. The majority of our office staff are now working from home, including the sales and marketing, technical, finance and human resources teams. Most of those still on site are directly involved in or supporting the manufacturing and distributing of our products.

“We are limiting the number of people on site and adhering to strict social distancing throughout the mill. In the occasional cases whereby staff need to work closer than two metres apart, they are provided with highly effective FFP3 masks with respirators.”

To ensure further safeguarding, 42 additional hand sanitising stations, disposable gloves, alcohol wipes, disinfectant sprays and other cleaning materials have been made accessible throughout the mill, with clear guidelines about when people should use them.

The procedure for incoming deliveries has also been changed to ensure interaction between drivers and staff is minimised.

Steve added: “We are monitoring the situation closely and following advice provided by government and Public Health England. Should we need to, we have plans in place to make further changes to our operations.

“We’d like to thank our staff for their support and take this opportunity to reassure our loyal customers, who are also navigating their way through this difficult time, that we’re still operating and here to support them.”

Additional Info

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    About James Cropper 

    James Cropper is a prestige paper innovator based in the English Lake District, supplying distinct, custom-made paper products to many of the world’s leading luxury brands, art galleries and designers.  

    Throughout 174 years of high-quality paper production, the business has been carefully stewarded and nurtured by six generations of the Cropper family and is r3, dedicated responses to the most challenging custom projects and award-winning commitment to the highest standards of sustainability.    

    James Cropper is a member of the Paper Cup Recovery & Recycling Group (PCRRG), a cross-industry group that exists to develop collection and recycling opportunities for paper cups and identify and support solutions that sustainably transform used paper cups into a valuable resource. For more information, visit

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