Friday, 20 July 2012 10:30

Study of U.S. Risk Managers Ranks FM Global #1 for Underwriting Expertise, Customer Service and Claims Processing

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For a second year in a row, FM Global has been ranked number one among insurance companies for its “underwriting expertise,” “customer service” and “claims processing responsiveness,” according to a new study of U.S. corporate risk managers.
 
The findings are based on independent research by Greenwich Associates, a leading financial services research firm, which interviewed more than 700 risk managers representing companies with annual revenue greater than US$500 million.
 
According to Greenwich Associates, insurers that stand out in all three categories also have the highest overall client satisfaction and loyalty.
 
In prior years, related Greenwich Associates studies have ranked FM Global number one in the U.S. for claims-handling performance and number one in Canada for overall carrier quality and client satisfaction.
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